Rs propmasters RotJ helmet
- Thread starter crimson
- Start date
starchild99
Active Hunter
Took mine about 8 weeks over the winter,really nice helmet but considerably smaller then my Fettpride.
welsh hunter
Active Hunter
RS are hopeless at answering emails, my last email has gone unanswered for almost 2 months.
I have a RS Fett helmet kit from 18 months ago and to be honest I dont rate it too highly.
I have a RS Fett helmet kit from 18 months ago and to be honest I dont rate it too highly.
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crimson
Hunter
I have a small head so as long as the templates are fine then i dont mind
Apparently it was one of the best that are straight to paint ?
Carol and boba trooper were right on the mark with their deadlines
guess i expected their level of service
welsh hunter
Active Hunter
I did list my issues with it but editied them out, didn't want to seem too harsh, but my opinion stands. There are better options out there.
Not replying to customers who have handed over hundreds of pounds is very poor too.
Not replying to customers who have handed over hundreds of pounds is very poor too.
starchild99
Active Hunter
Afettfullofdollars painted both my helmets....Fettpride to the left the RS to the right.The RS Helmet is a perfect fit and a really nice cast ....it's only my opinion...
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jbdubz
Active Hunter
much to learn, you still have... good things come to those who wait and sometimes, that wait can be substantial for a decent product. patience is key, blowing up any prop maker via email, text or smoke signals or calling them out openly will not get your gear any faster. kick back and work on other aspects of your build to fill the time, but know with confidence, RS has been around for many years and will be around for many more, your will get your gear. these things just take time.
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Lidocaine
Active Hunter
My TK and my Fett ROTJ bucket are RS, and they've been pretty good at getting stuff to me close to the time-frame they quoted. From looking at their Facebook page I see they're working on the (slightly past due) Scout helmets, and I did see some Fett helmets in there too. Hopefully yours is soon!
Yeah it's frustrating when prop makers don't get back to you right away, but like others said, don't take it personally, lots of customers and sometimes emails slip through the cracks.
Yeah it's frustrating when prop makers don't get back to you right away, but like others said, don't take it personally, lots of customers and sometimes emails slip through the cracks.
JedIinTraining
Hunter
I've always gotten a response from RS within a week or so. Most likely just don't have good news for you. They should however be responsive.
Sent from a galaxy far far away
Sent from a galaxy far far away
crimson
Hunter
Can you post them please as i am buying one so want to know the bad bits
- - - Updated - - -
Nice thanks for that puts my mind at ease
crimson
Hunter
I tend to get reply emails at 12 at night or 2 in the morning randomly, so they do get back but just not on time or even close to deadlines
as above
Boba Maker did not lie, Daz made my kidney, cod, spats, pouches and girth belt, he told me 5 months i got them in 5 months painted and all
When i asked Daz about a helmet he quoted me over 11 months in may, if i wanted it painted 15 months
Thats honestly
Uhbif
Active Hunter
I cancelled the helmet ordered in RS, they told that will make in 5 weeks, I waited for 7 months.
During this time I made my helmet and received the order from Bobamaker which made everything in time.
RS aren't responsible for the promises.
The same story with jetpack, they told that will make in 7 weeks and passed many months and I think to cancel the order and to address again to Bobamaker, I think that he will make everything again quicker and in time.
Jetpack from RS is good that it to wait? Or at Bobamaker it is better?
During this time I made my helmet and received the order from Bobamaker which made everything in time.
RS aren't responsible for the promises.
The same story with jetpack, they told that will make in 7 weeks and passed many months and I think to cancel the order and to address again to Bobamaker, I think that he will make everything again quicker and in time.
Jetpack from RS is good that it to wait? Or at Bobamaker it is better?
darthwhitey
New Hunter
I don't think it's blowing up when all you ask for is decent communication. If you've been in this hobby for awhile you realize that waiting on artists is part of the game. But the least they can do is reply to emails and keep you up to date, especially since many times they have your money.
For the life of me I can't understand how someone can offer a product for sale on a website and not respond to enquiries.
Just because a company has been around forever doesn't excuse poor communication.
Lazarus
Jr Hunter
I'd recommend going with a MR Premium from Animefan or go with Bobamaker. RS Props masters covers multiple costumes so I assume they will be more sporadic and busy at times than your Fett dealer but I admit my experience with RS Props master was not a good one on delivery time or product. For those curious also, BobaMaker's jet pack is a lot lighter compared to RS Props jet pack but it comes with price.
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darthwhitey
New Hunter
Does Animefan have a website?
It doesn't seem like he's been super active here recently...should I just PM him?
thanks!
toofastrobot
Active Hunter
Yeah just shoot him a PM he's pretty quick to respond
Yorkie Fett
New Hunter
I'm afraid RS seem to be loosing it with their service- think it's a case of being victims of their own success and they just can't keep up with orders.
The Biker Scout helmets which were to be ready on 4th May (yep), are still not ready 4 months later. Lots of false promises on when they will be ready.
The Biker Scout helmets which were to be ready on 4th May (yep), are still not ready 4 months later. Lots of false promises on when they will be ready.
jbdubz
Active Hunter
touché. i totally agree in regards to maintaining an acceptable level of communication.
Sent from my R2 unit
